Shipping Policy

By making a purchase on our website, you agree to the terms outlined in this shipping policy. Please review it carefully before completing your order.

Processing Time

All orders are processed within 1 to 2 business days (Monday to Friday, excluding public holidays) after payment has been received.

Orders placed during weekends or public holidays will be processed on the next business day.

Shipping Time

Once your order has been processed, delivery typically takes 3 to 7 business days, depending on your location. In total that is approximately 4 to 9 business days from the moment you place your order.

Delivery estimates are not guaranteed and may occasionally be affected by customs inspections, weekends and public holidays, or high shipping volumes.

Where We Ship

We currently ship to addresses in the United States, Australia, Belgium, France, Italy, the Netherlands, Portugal and Spain. International orders are subject to customs processing and each courier's operational timelines. Any import duties or taxes charged by your local customs authority are the responsibility of the customer. Orders to the European Union are shipped directly from outside the EU on DAP (Delivered At Place) terms. You are the importer of your order. We do not charge EU VAT on the sale. Import VAT, any customs duties and clearance costs are not included in our prices: they are payable by you, usually to the carrier on or before delivery. Orders are processed Monday to Friday; orders placed after midnight Eastern Time are handled the next business day.

Shipping Costs

We offer free standard shipping on all orders to these countries.

Order Cancellations

Due to our automated fulfillment process, orders cannot be canceled once they have been placed. Please make sure all details are correct before completing your purchase.

Possible Delays

While we always do our best to deliver orders as quickly as possible, delays can occasionally occur due to circumstances beyond our control.

These may include:

High order volumes during seasonal sales or promotional periods
Unexpected situations such as extreme weather conditions, transportation disruptions, or other global events

We appreciate your patience and understanding if such situations occur.