Haviera started with a simple frustration: the shoes we wanted to wear every day either cost more than they should, or fell apart before the season was over.
Walk into a department store and the price of a pair of leather loafers or suede chukka boots has little to do with what it cost to make. The same shapes, the same materials, the same factories, with layers of markup stacked on top. Meanwhile the affordable option is a pair that looks fine in the box and feels like cardboard by the third wear.
We thought there was room in between. So we went straight to the workshops that make these pairs and brought them over ourselves.
What we do differently
We buy directly from the manufacturers who produce for established footwear brands, and we ship straight to you from our fulfilment partner. No showroom, no distributor, no wholesale margin in the middle. That is the whole reason a pair here costs noticeably less than the same pair under a department store label.
We choose pairs the way you would choose them for yourself. Uppers that flex where the foot bends instead of fighting it. A footbed you can still feel at the end of the day. Room across the toes and a heel that stays put. Shapes that work with the clothes you already own, for women and for men, from loafers and sneakers to boots, heels and sandals.
Getting the fit right
Every pair on Haviera is listed in both US and EU sizing. The size guide shows how to measure your foot at home and how to convert from UK sizes, and it takes about two minutes.
Still unsure? Send us the size you normally wear and the style you are looking at. We will tell you what we would order, including when we would order a different size or a different pair. Getting it right the first time is better for you and for us.
Standing behind it
Thirty days to return anything unworn, and a real person on the other end of the email if the size is not right.
Free delivery on every order, with tracking and no minimum. Orders are processed within one to two business days and arrive within four to nine business days of ordering.
If something arrives damaged, incorrect, or not as described, we cover it entirely: the return, the replacement, or a full refund. That is on us, not on you.
One thing to be straight about: for a change of mind, return shipping is yours. It is the honest downside of buying direct. Ask us about the size first and we will help you get it right the first time.
Talk to us
We are a small team, and a person reads every email. Send us your usual size, the style you are looking at, whatever you are unsure about. We respond within 24 hours on business days.
Haviera is operated by SB-Collective LLC
1007 N Orange St. 4th Floor, Suite #5444
Wilmington, DE 19801, United States
Customer service hours: Monday to Friday 9:00 AM to 6:00 PM, Saturday and Sunday 10:00 AM to 3:00 PM, Eastern Time.
Average response time: within 24 hours on business days.